Enjoy 30% Off on Premium Travel Gear

Refund Policy

Refund Policy for Travel Accessories

Thank you for shopping at Globetrotty.com. We aim to provide you with high-quality travel accessories to enhance your adventures. However, we understand that there may be situations where you need to request a refund. Please review our refund policy for travel accessories below.

Eligibility for Refunds:

To be eligible for a refund, you must have purchased the travel accessory directly from Globetrotty.com.
The refund request must be made within 15days from the date of purchase.
The item must be unused, in its original packaging, and in the same condition as when you received it.
Proof of purchase, such as an order number or receipt, is required for all refund requests.
Refund Process:

To initiate a refund request, please contact our customer support team with the necessary details of your purchase, including the order number and reason for the refund.
Our team will review your request and respond to you within a reasonable timeframe.
If the refund is approved, we will provide instructions on how to return the item. You will be responsible for the return shipping costs, unless the return is due to a defective or damaged product.
Once we receive the returned item and verify its condition, we will process the refund.
Refunds will generally be issued using the original payment method. Please note that the processing time for refunds may vary depending on your payment provider.
Non-Refundable Items:

Certain items may not be eligible for a refund due to hygiene reasons or specific product characteristics. Examples include but are not limited to personal care items, underwear, and customized or personalized products. Please review the product description to determine if an item is non-refundable.
Damaged or Defective Items:

If you receive a damaged or defective travel accessory, please contact our customer support team immediately. We will assist you in resolving the issue by offering a replacement, repair, or refund, depending on the circumstances and product availability.
Shipping Costs:

Shipping costs associated with the original purchase are non-refundable unless the return is due to a defective or damaged product.
Changes to the Refund Policy:

We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
If you have any further questions or require assistance regarding our refund policy for travel accessories, please contact our customer support team. We are here to help ensure your satisfaction with our products and services.

Contact Details:

3008 Norma Lane
Shreveport, LA 71101
Email: [email protected]